LEGAL & INFORMATION
General Terms & Payment Information
About our services
Cosmopolitan Education is an international education consultancy providing personalised advice and support for organisations, students and families pursuing educational opportunities abroad. Our services and programmes are individually tailored according to each student/client's profile, chosen destination, educational institution, programme duration, accommodation requirements and other relevant factors.
Quotations and programme fees
As our services are personalised, programme fees and conditions vary according to each student's individual requirements and the policies of the relevant educational institution or service provider. Before any payment is requested, clients receive a personalised quotation and/or invoice clearly outlining the applicable services, fees and payment requirements.
Programme-specific terms
The terms, conditions, cancellation provisions and refund policies applicable to each programme are provided to the client as part of the individual quotation, agreement or booking documentation before payment is made. These conditions may vary depending on the educational institution, programme, destination and services selected.
Payments
Payments are only requested in connection with a confirmed service, programme application, booking or invoice. Payment instructions and applicable terms are provided to the client before payment is made.
Refunds and cancellations
Refund and cancellation conditions depend on the specific programme, educational institution and services contracted. The applicable conditions are communicated to the client before payment and form part of the relevant programme documentation.
Our process
Information about becoming a Cosmopolitan Education student or client, requesting advice, registering, booking a consultation and applying for programmes is available on our Students and organisations pages.
Privacy Policy
Last updated: April, 2026
Cosmopolitan Education Ltd. is committed to protecting the privacy and personal information of our students, parents, clients and website users.
1. Who We Are
Cosmopolitan Education Ltd. is an international education consultancy providing personalised advice and support to organisations, students and families seeking educational opportunities abroad. For any questions regarding this Privacy Policy or your personal information, please contact us.
2. Information We Collect
Depending on the services requested, we may collect personal information including:
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Name and contact details
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Date of birth and nationality
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Educational background and academic records
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Programme preferences and application information
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Passport and other identification details where required
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Information provided for visa, accommodation or travel-related services
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Communications and enquiries submitted through our website or directly to us
3. How We Use Your Information
We use personal information to:
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Provide educational consultancy and related services
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Respond to enquiries and arrange consultations
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Process programme and school applications
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Communicate with students, parents and authorised representatives
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Coordinate applications and services with educational institutions and relevant partners
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Provide support with accommodation, travel and visa-related processes where requested
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Meet our legal and administrative obligations
4. Sharing Your Information
Where necessary to provide the requested services, we may share relevant information with educational institutions, accommodation providers, immigration authorities and other service providers or partners involved in your programme or application. We only share information that is reasonably necessary for the relevant service or process.
5. How We Protect Your Information
We take reasonable organisational and technical measures to protect personal information and limit access to authorised individuals and service providers.
6. How Long We Keep Your Information
We retain personal information only for as long as necessary to provide our services and meet applicable legal, regulatory and administrative requirements.
7. Your Rights
Depending on applicable data protection laws, you may have the right to request access to, correction or deletion of your personal information, or to raise concerns regarding how it is being processed. To make a request, please contact us at info@cosmopolitaneducation.com.
8. Cookies and Website Use
Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance the user experience.
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how Cosmopolitan Education handles personal information, please contact us.
Cosmopolitan Education Ltd. | Registered in England and Wales | Company No. 1454088